FAQ

Q. I just bought your STEM Roots lesson plans and can’t get the Launch buttons to work. What should I do?

A. To make sure your Launch button opens, please try the following:

1. Check that you are not running the files on an iOS device (iPhone or iPad). The Launch button activities require Flash which is not supported on iOS.

2. Make sure you have unzipped the file. All files in the lesson plan will work when the files are zipped EXCEPT the Launch button activities. To unzip, Right-click the file folder and select Extract All. Now open the files and try the file.

3. Confirm that you have the files types associated correctly. Follow the path listed on the Launch activity slide. Click on the folders in your directory on your PC until you get to the file listed. If the computer asks you what type of program should open this file, select your preferred browser.

4. Confirm you have Flash installed on your browser. Open you browser and go to: http://get.adobe.com/flashplayer/.

Q. I’ve tried the above and it still doesn’t work. What should I do?

A. Please email me at jz.stemroots@gmail.com and describe the issue. Please provide a screenshot showing what is going on.

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